Disclosure based on the Specified Commercial Transactions Act

(Disclosure based on the Specified Commercial Transactions Act)

Webshop name: KIRA LABO

Seller: HSB JAPAN Co., Ltd.

Name of Representative: Vinod Kumar Shelachan

Address: 3-15-2 Kikugawa, Sumida-ku, Tokyo 130-0024

Contact Information

TEL: 03-5937-2465

MAIL: support@kiralabo.jp

Reception hours: 9:30-18:30 (excluding weekends)

*If the reception is closed, please contact us by email.

Sales price

Tax-included prices are listed on each product page

postage　Free nationwide

Payment Method

Credit card payment (VISA, MASTER, JCB, AMEX, DINERS)

Convenience store payment (Family Mart, Lawson, Mini Stop, Seico Mart)

QR code payment (PayPay, Merpay, Rakuten Pay, au PAY, dPayment)

Bank transfer (Pay-easy)

Carrier payment (docomo, au, Softbank)

Deferred payment (paid)

Cash on delivery (cash on delivery only)

Payment period

・Credit card payment: Charges will be made at the time of product shipment and withdrawals will be made in accordance with the terms and conditions of each card company.

・Convenience store payment: Please complete the necessary procedures at the convenience store chain within 7 days of placing your order and make payment at the register.

・QR code payment, carrier payment: Payment is confirmed at the time of ordering the product.

- Bank transfer (Pay-easy): Please pay within 7 days of placing your order.

・Pay Later (Paidy): This is a payment method using Paidy. Please pay the total amount for one month at a convenience store or by bank transfer by the 27th of the following month.

Cash on delivery: Cash on delivery: Please pay in cash when the product arrives.

・Regular order

Payments will be made on a set cycle starting from the first payment date. If you wish to cancel your next order, please complete the cancellation procedure by the day before your next payment date.

Delivery time of the product

We will ship your order within 1-2 business days. Business days are weekdays excluding Sundays and holidays.

*Please note that the shipping date may be delayed depending on the order status, etc.

Cancellation Policy

If you place your order on the same day, you can cancel it by going to the Cancellation tab.

Please contact us by midnight on the day of your order. Please note that we cannot accept orders after midnight.

About returns etc.

We cannot accept requests for cancellations, returns, or exchanges of orders for reasons related to customer convenience after the ordering process has been completed.

In the unlikely event that you receive a defective or incorrect item, please contact us within 5 days of receiving the item and return it to us with postage prepaid. We will then exchange it for a new item or provide a refund.